Shipping policy
Shipping Policy
Thank you for your interest in our products. We are committed to providing a smooth and efficient shipping experience. Please review our policy below.
1. Order Processing
We work hard to get your order ready quickly! All orders are processed and prepared for shipment within 1 to 2 business days after your order and payment are confirmed. Business days are Monday through Friday, excluding weekends and major U.S. holidays.
2. Shipping Destinations
We are proud to serve the entire United States market. This includes shipping to all 50 states, U.S. territories, and military bases (APO/FPO/DPO).
3. Shipping Costs
We offer FREE STANDARD SHIPPING on all orders to any address within our U.S. shipping network. No minimum purchase is required.
4. Order Tracking
You will receive a shipping confirmation email with your tracking number as soon as your order leaves our warehouse. You can use this number on the carrier's website to monitor your package's progress.
5. Shipping Address
Please double-check that your shipping address is complete and accurate at checkout. We are not responsible for orders shipped to an incorrect or outdated address provided by the customer. If you need to change your address, please contact us immediately at huaxitanghk@gmail.com.
6. Contact Us
If you have any questions about your order or our shipping policy, please contact our friendly customer service team at huaxitanghk@gmail.com. We're here to help!
